Current fulfilment time is typically 5 to 10 working days as of 25th Nov 2021.
**The ongoing Coronavirus pandemic has been causing a lot of unexpected postal delays although the situation has improved massively since it first began in Jan 2020. Please bear with the postal services during this challenging time. Notifications and tracking information may not be accurate as it is a difficult situation to monitor and it changes rapidly - Please be patient - Parcels are making their way through, just a little longer than expected**
Jewellery is made to order. Each piece is hand made in my London Nano-Studio and dispatched within 5 -10 working days under normal circumstances. There can be times when I have a lot of orders at one time, for instance during a sale event. The duration time in this circumstance can take a little longer so please be patient.
If you need your item sooner, for whatever reason, please email me at firstname.lastname@example.org before you order and I will do my best to help.
All items are carefully packaged in tissue paper and bubble envelopes to ensure they reach you safely. The envelopes can also be kept and used if you decide to return the item. Jewellery is additionally presented in a SSTUTTER gift box.
Postage is free for orders delivered in the UK.
Delivery is usually next working day after dispatch.
All orders over £100 are shipped free of charge anywhere in the world.
For orders delivered to Europe a flat rate of £10 and the rest of the world a flat rate of £10. Delivery is usually within 5-10 working days.
Click on the link to go to the Royal Mail Track and Trace page, where you can input the tracking number received in your shipping email, to see the progress of items.
Products delivered beyond the UK may be subject to customs fees for which the recipient will be liable.
You can also contact me if you experience any problem during the ordering process.